At RM Store, we aim to make your shopping experience simple and hassle-free. Below are our shipping and returns policies.
⚠️ Note: This website is a portfolio project. No real products are shipped or returned. All information provided is for demonstration purposes only.
1. Shipping Information
Delivery Times
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
- International Shipping: 7–14 business days
Shipping Costs
- Standard Shipping: Free on all orders
- Express Shipping: Flat rate of $10
- International Shipping: Flat rate of $20
Delivery times are estimated and may vary based on location.
2. Order Processing
- Orders are processed within 24 hours of being placed.
- Tracking information will be sent via email once the order ships.
- Orders cannot be modified once dispatched.
3. Returns Policy
Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unused, unworn, and in original packaging with tags attached.
- Certain items such as gift cards, clearance items, and digital products are non-returnable.
How to Return
- Contact us at support@rmstore.com with your order details.
- We’ll provide you with return instructions.
- Ship the item back in secure packaging.
Refunds
- Refunds are issued to the original payment method within 7–10 business days after inspection.
- Shipping fees are non-refundable.
4. Exchanges
- We do not currently offer direct exchanges.
- To exchange an item, please return it for a refund and place a new order.
5. Contact Us
For any questions about shipping or returns, please reach out to:
📧 rounaqmakkar.work@gmail.com